Last updated: 31 May 2021
Last updated: 31 May 2021
We’re Nilacharal Ltd (‘we’, ‘our’, ‘us’) and operate under the name Infinite Healing.
This privacy notice explains how and why we use your personal information when you register an account or use our services on our website, infinitehealing.co.uk.
We collect personally identifiable information about you so that an account can be created for you and you can conveniently access products that you have purchased from us anytime, anywhere.
We ask for payment details like your credit card number, card expiry date, and CVC so that your payment for products and services that you purchase from us can be processed by a third-party payment gateway provider(s) that we use (such as PayPal, Stripe).
There are several avenues to communicate with us. We collect the following information so that we can answer your questions and take action.
Data protection laws say we need to have a lawful basis for using your personal data. At least one of the following must apply: contractual or legal duty, legitimate interest, public interest, vital individual interest, or consent. In this section, we explain which one we rely on to use your data in a certain way.
We use details about you to:
This means using data in a way that you might expect us to, for a reason which is in your and/or our (or a third party’s) interest and which does not involve overriding your privacy rights. This would include the following:
Marketing and Promotions
We use your information to keep our internal records and inform you about our products and services including special offers, discounts, promotions, events, and contests through email, mobile chat apps, or other channels such as social media. We do this so that we can make sure our marketing is useful. You are free to opt out from receiving such communications at any time.
When you wish to purchase a product or service from our website, you will be requested to provide the requisite payment information. This will be directly passed on to the payment gateway providers that we use to process the transaction or as otherwise necessary for the performance of our contractual obligations to you, including as applicable, order confirmation, billing, and delivering products or services.
When you choose the option to have your payment processed through Stripe, please note that Stripe may store your payment data outside of the United Kingdom and by choosing this option, you consent to them doing so.
Share offers from third parties that may be of interest to you
With your consent, we may use your information to let you know about offers, programs, products or services, from us or third parties that may be of interest to you.
Fulfill any other purpose
We may use your information for purposes that we make known to you at the time of collection of such information or otherwise upon your consent.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We carry out security and maintenance checks to make sure our website and other services run smoothly for you.
We keep your data as long as you have an account with us on the website. However, for private session recordings using web conferencing platforms (such as Zoom), they are kept for 48 hours so that it gives you time to download them. Thereafter, they are deleted and not retrieval so as to protect your privacy.
A cookie is a small piece of information that is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our site, information about your computer such as the computer’s IP address and browser type, demographic data, and if you arrived at our site via a link from a third-party site, the URL of the linking page. If you are a registered user or subscriber this may include your name and email address for verification purposes.
You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce the functionality of the site, prevent access to subscriber-only areas of the site and mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the “manage cookies” section. Alternatively, go to the help menu within your internet browser.
From time to time we may permit 3rd party companies to set cookies on Infinitehealing.co.uk for purposes that may include market research, serving advertisements, revenue tracking, or improving the functionality of the site. This helps us know what is working, what might be broken and what we should improve.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You have a right to:
To do any of these things, please email or write to us as soon as possible and we will promptly correct any information found to be incorrect.
18 Collingwood Road,
We may charge the statutory allowable fee for the provision of this information.